Privacy Policy

Effective date: 14 September 2026

Repute is a reviews and reputation-management service from Better Tomorrow Tech, a brand operated by Better Tomorrow Co (“Repute”, “Better Tomorrow Tech”, “we”, “us” or “our”).

This Privacy Policy explains how personal data is handled when you visit reviews.bettertomorrowco.tech, create an account, connect a business profile, use review and feedback features, generate AI-assisted content or contact us.

  1. INFORMATION WE COLLECT

Depending on how Repute is used, we may collect:

• Account information, including your name, email address, telephone number, business name, address, login information and subscription status.

• Business-profile information, including business locations, contact details, categories, opening hours and other information made available through a connected profile.

• Google account authorisation information, account identifiers, connected locations, permission records and access tokens necessary to provide authorised features.

• Review information made available through a connected business profile, which may include reviewer information, ratings, review text, dates and business replies.

• Customer-feedback information, including ratings, comments, responses, QR activity and information submitted through feedback forms.

• Customer contact information uploaded or entered by a business for lawful review or feedback requests.

• Content created or submitted for business-profile posts and review replies.

• AI prompts, instructions, drafts and content processed through AI-assisted features.

• Billing, invoice and transaction-reference information. Complete payment credentials may be processed directly by third-party payment providers.

• Support requests, enquiries and other communications.

• Technical information, including IP address, device, browser, approximate location, login activity, cookies and diagnostic or security logs.

  1. HOW WE USE INFORMATION

We may use information to:

• create and administer accounts;

• connect authorised business profiles and locations;

• retrieve and display reviews and related profile information;

• prepare, publish or manage replies and business updates when authorised;

• deliver review requests and customer-feedback functionality;

• provide AI-assisted reply and content suggestions;

• process subscriptions and verify payments;

• provide customer support and service communications;

• improve performance and user experience;

• detect fraud, misuse and unauthorised access; and

• comply with legal, accounting, tax and regulatory obligations.

  1. GOOGLE API DATA

Repute may request access to Google Business Profile information only when a user chooses to connect an authorised account.

We use Google-sourced information to provide the connected features selected by the user, such as displaying reviews, preparing or managing replies and supporting authorised business-profile updates.

Our handling of Google API data follows the Google API Services User Data Policy and its Limited Use requirements.

We do not use Google API data for unrelated advertising, sell it for monetary consideration or allow human access except where necessary for security, support, legal compliance or another purpose permitted by the user and applicable policy.

Google-sourced content will be stored or cached only as reasonably necessary and subject to applicable Google storage restrictions.

You may disconnect a Google account within Repute where that option is available. You may also revoke access through your Google Account permissions. Disconnecting may disable connected features.

  1. BUSINESS CUSTOMERS AND THEIR CUSTOMERS

A business using Repute determines why it collects customer contact information, feedback or other customer data. That business is responsible for:

• having an appropriate lawful basis or consent;

• providing required privacy notices;

• sending messages only to appropriate recipients;

• respecting opt-outs and communication preferences; and

• responding to requests from its customers.

We process such information on the business customer’s instructions to provide the selected service.

Requests concerning information submitted to a Repute customer should normally be directed to that business.

  1. AI-ASSISTED FEATURES

Information entered into an AI-assisted feature may be processed by technology providers used to generate the requested output.

Do not enter unnecessary sensitive personal data into AI prompts. AI-generated drafts may be inaccurate or inappropriate and must be reviewed before use or publication.

  1. COOKIES

Repute may use cookies and similar technologies for login, security, preferences, essential functionality, analytics and performance measurement.

You can manage cookies through your browser. Disabling necessary cookies may prevent parts of Repute from functioning correctly.

  1. SHARING OF INFORMATION

We may share relevant information with:

• white-label platform, hosting and infrastructure providers;

• Google and other connected-service providers;

• AI technology providers;

• payment, email, messaging, analytics and customer-support providers;

• professional advisers; and

• authorities or other parties where required by law or necessary to protect legal rights, safety or security.

  1. SECURITY AND RETENTION

We use reasonable administrative, technical and organisational measures appropriate to the service. No online platform can guarantee absolute security.

We retain information only for as long as reasonably necessary to provide Repute, maintain accounts, satisfy legal and accounting obligations, prevent fraud, resolve disputes and enforce agreements.

Different retention periods may apply to Google-sourced information according to Google’s platform policies.

  1. YOUR RIGHTS

Subject to applicable law, you may request information about your personal data, correction or updating, erasure of information that is no longer required, withdrawal of consent and grievance redressal.

We may need to verify your identity. Certain information may be retained where required by law or necessary for legitimate legal purposes.

  1. CHILDREN

Repute is intended for business users and is not designed to be purchased independently by persons under 18 years of age. Business customers must satisfy applicable requirements before entering or collecting children’s personal data.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy when Repute, our data practices or applicable requirements change. The revised version will be posted with an updated effective date.

  1. CONTACT AND GRIEVANCE REDRESSAL

Grievance Officer: Tirth Shah
Designation: Grievance Officer, Better Tomorrow Co
Email: tech@bettertomorrowco.in
Phone/WhatsApp: +91 63539 08701
Address: B63 Rajlaxmi Soc, Old Padra Road, Vadodara, Gujarat – 390007, India
Website: https://reviews.bettertomorrowco.tech

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